Cancellation and Refund Policy

Cancellation and Refund Policy

• Before 24 hours of pickup, the goods booking payment shall be refundable.
• After pickup, a 50% cancellation charge will be applicable as per the total invoice value due to pickup and packing expenses.
• If cancellation is requested after the goods have been dispatched, no refund will be provided.
• All requests for cancellations must be made in writing and sent to our official email address: info@gatisafeexpress.com.
• Refunds will be processed within 7-10 business days from the date of approval of the cancellation request.
• In the case of any dispute, the decision of Gati Safe Packers and Movers will be final and binding.
• For any queries related to cancellations or refunds, please contact our customer support at +91 9561397296.